Services have been restored and our team will continue to monitor services.
Posted May 18, 2026 - 15:05 PDT
Update
System performance is improving and the environment is recovering. Patient search functionality is being restored, and users should begin to see normal operation returning.
Our team continues to actively monitor the situation to ensure full stability is maintained.
Posted May 18, 2026 - 12:41 PDT
Investigating
We are currently investigating an issue affecting the patient search functionality. Users may be experiencing difficulty searching for and retrieving patient records. Our team has been made aware of the incident and is actively working to identify the root cause and restore full functionality as quickly as possible.
Impact: Users are unable to perform patient searches as expected. Status: Under Investigation
We will provide updates as more information becomes available. We apologize for any inconvenience this may cause.